DATA, DESIGN AND DIGITAL FORCES ARE CONVERGING
- WHAT I BELIEVE -
These are the principles by which I stand.
Dream
"Explore, Dream, Discover" - Mark Twain
Build your own dreams, or someone else will hire you to build theirs. Singapore has come far in 50 years but a nation that puts so much emphasis on academic results makes it impossible to Dream Big because the price of failure (and the cost of living) has become too high. If we don't find a way to change this, then even if we top the OECD PISA rankings for Math and Science, we will remain a nation of followers, run by foreign talent.
Discover
"Don't just teach your children to read....teach them to question what they read. Teach them to question everything" - George Carlin
After graduating from Cambridge on a bonded government scholarship, I asked a panel of 20+ senior government officials how the next 8 years of my life could be determined by that one interview when Goldman Sachs would put students through 6-9 rounds of interviews for a two year analyst contract. They're response was "We're better than Goldman Sachs". My question raised concerns about "attitude" risk. It was Bain that taught me to ask "Why" and "So What".
Deconstruct
"You must boil things down to the most fundamental truths, and then reason up from there" - Elon Musk
After graduating from Cambridge on a bonded government scholarship, I asked a panel of 20+ senior government officials how the next 8 years of my life could be determined by that one interview when Goldman Sachs would put students through 6-9 rounds of interviews for a two year analyst contract. They're response was "We're better than Goldman Sachs". My question raised concerns about "attitude" risk. It was Bain that taught me to ask "Why" and "So What".
Determination
"Success is 1% inspiration, and 99% prespiration"- Issac Newton
A TED talk by Angela Lee Duckworth showed that "grit" trumped IQ. In our "Gifted"-obsessed culture, parents seem to think that getting into the "Gifted" programme will be panacea to their child's future. But with productivity tools, automation, internet, you can increase your IQ. With big data, automation and A/B testing, you can be artificially creative. It will only become harder to stand out, and only those who persist will.
Differentiate
"Design is not for philosophy. It is for life" - Issey Miyake
Data, design and digital skills are critical for success. Design in Tech 2015 showed a trend of designers developers with both design and coding skills. Mastery of data analytics (which includes statistics, accounting, advanced excel, data visualisation, data mining), design (graphic, web, UI, UX), and digital skills (digital marketing, coding) will become essential for those who want to stand out.
Do what's right
“If you’re in the luckiest one per cent of humanity, you owe it to the rest to think about the other 99 percent.” - Warren Buffet
If a person does not have integrity, I'd rather he be stupid and lazy. In order to teach integrity, one has to live by those values. I learnt the importance of generosity and kindness from my parents; and I learnt the importance of integrity, not in school, not at church but at Bain, where "True North", the commitment to do what's right was such a strong core value that everyone lived by.
Delight
"Strive not to be a success, but rather to be of value" - Albert Einstein
Seek to create value. Aim to delight. Always exceed expectations. A satisfied customer is just that. Satisfied. A delighted and loyal customer, however, will go out of his way to "sell your service". Aim to delight. Ask for feedback and centre your business around your customer. Use the Net Promoter System to identify your promoters, and convert your detractors with a tight and responsive feedback loop
THE MOST BEAUTIFUL MAKE UP FOR A WOMAN IS PASSION. BUT COSMETICS ARE EASIER TO BUY - YVES ST LAURENT
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